butcher box reviews

The business delivers 100% Grass-fed Beef, Organic Chicken & Heritage Breed Pork to your door. Omaha Steaks. Butcher box is a meat subscription delivery service. Okay? Delores, I do not work for the company. . They said “no you didn’t.” We said cancel now. I’ve been a Butcher Box subscriber for over 2 years and I love the quality of the meat. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. Clarks Condensed provides uplifting and motivating information to share the joys of home and family living through parenting and pregnancy advice, easy DIY tutorials, recipes, and more – all with a frugal twist. I phoned customer service to request a modification in delivery date. … Start your review of Butcher Box! Order through THIS LINK to take advantage of this offer. We have gotten several boxes from them. . I can absolutely taste a difference when I compare it with other meat that we have, and when we have some in our freezer, I’m always excited. The customer service agent I spoke to said they could probably refund half of the money. We called and said we canceled. Apparently, you cannot change the frequency of the box without this happening. I’m only one person eating it so it takes awhile for me to go through a box. These are the customers they are most likely targeting, not people that shop at Walmart for their meat. This is the most disappointing company I have ever dealt with! Toward the end of this post, I will share a comparison to Walmart. Butcher Box Review. Ordering from Butcher Box makes eating healthy affordable, life run smoother, meal planning much easier, and staying a practical budget easier. We ordered once. I started with the Mixed Box, but now I order the Custom Box. If refunding $149 and canceling the order is too difficult for this company to correct a mistake, I hate to see what else may have happened had I not officially cancelled my membership on Friday. I would honestly rather pay a local butcher a few more dollars and get fresh, unfrozen meat that comes with no hassles attached. These are provided for your convenience, and the price isn't increased at all. But I still wanted to try and do a comparison to meats at the grocery store. Ground in several forms lol. Customer service is not responsive and apparently doesn’t care if customers cancel. © 2020 Trustpilot, Inc. All rights reserved. ButcherBox pricing depends on the box you choose and its size. We tried the pork sirloin roast tonight and it was so tough and tasteless. I responded to the Butcher Box customer service as requested. Other than this experience I have not encountered any problems and continue to buy from BB as I have for several years. *** 12/10 my pachage still in Transit. How would you rate this product? Be careful when ordering from this company, Think twice before giving Butcher Box your credit card info, Stay away from ordering from these people, Almost as good as having a neighborhood butcher. Needless to say I cancelled my account since I’m not able to schedule my life around the boxed meat deliveries. I had to throw a WEEK’s worth of meat away … and the best they would do was send me “free sausages” with my next order. I can buy grass fed beef at my local grocery store for way less but I had heard about this company and decided to try it out but am so disappointed with the whole process and product. This order was in transit for 6 days and no delivery attempt was ever made. It would not have been feasible with three children at home. ButcherBox offers high-quality meat delivered straight to your door – but is it worth the cost? I was referred to the corporate gifting department. Occasionally, I will have to purchase extra ground beef or I will see a special at the grocery that is too good to pass up, but for Hubby and me, the amount is adequate. I’m re-evaluating. This box is $149 and brings the cost of the meat from $10.64 – $16 a pound. Yeah right. When I replied that they should have given me an option or let me at least know, the reply back was in the vein of ”sorry, love ya, mean it, too bad for you. My Personal Experience and Honest Review of Butcher Box I order the smaller box and it is delivered quarterly. When you get the meats from the grocery store, there’s no guarantee that you are getting meat from the best animal – even if it’s all-natural, organic or grass-fed. A 1lb pack of chicken thighs is just the right portion for us. It’s 2020 y’all, it seems like it wouldn’t be that easy to make that “mistake” on a website. (I like to eat the skin, it’s good for you). Try new products – If you are the adventurous type, ButcherBox tries to include cuts of meat that you may not have found or bought otherwise. Omaha is good. Lasership said they tried to deliver that afternoon. Here are my thoughts: Why we like ButcherBox: Convenience: The box arrives with all of the meat frozen + on dry ice. Update as of December 19, 2019 to reflect a change in my opinion about the Butcher Box meat delivery subscription. I thought I had found it for almost a year. It amounts to about $50 a month for meat. It’s stringy, dries out quickly, or just doesn’t have much flavor. The time it saves me and the extra quality that I cannot find at the local stores makes it worth it to me to pay a higher price per pound and I don’t have to pay a membership fee like at Costco. This can be hard for anyone that can’t justify $129+. We opened the email, not knowing that the MERE FACT of opening the email meant to Butcher Box that we renewed. The comments on this post have been interesting – it’s made me sad to see that so many people have had a negative experience! There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. When I complained to Butcherbox they were very unhelpful. Copyright ©2020, Clarks Condensed. I had someone suggest doing a comparison with Whole Foods, since that’s likely the market of people who are interested in Butcher Box – which I think is true and probably a more accurate comparison. Customers. The ground bison is better than Walmart or Aldi’s which seem to have more fat content. I never knew if I was going to have to take time and make a mess scaling my steak before I was able to throw it in the pan or on the grill! I have been a Butcher Box customer for about six months. Very sad! ButcherBox is always offering great promos to make your boxes more affordable. If this is the case for you – I am so sorry, and I hope you can get a resolution fast. The first box we tried for this Butcher Box review had quite limited Butcher Box meat options. Filet Mignon. Shop local and avoid Butcher Box unless you like people … By Amber V. 1 review. That was in June. I told BB this but it did not matter. When I emailed them, they put it back on me-“you should have checked your box before billing...”Huh? So frustrating! The ground beef has very little fat. The steaks are excellent and I have not had a bad one. I will tell anyone I know who is interested how awful this company is towards customers. Very thankful. I guess they have just gotten too popular and their customer service has gone WAY down hill, as well as they make last minute switches on your box choice with NO warning or request of other options. I should have proofed. Butcher Box … They said “too late it’s already shipped” (even though tracking Info they had sent says “not yet shipped.” I emailed. Ribeyes are tender and a uniform size. If you don’t see one, check back soon for another one! And again I reminded her I was cancelling. Thumbs down on these folks. Basically, you pay to get a ButcButcher BoxherBox sent with an assortment of high-quality meats sent straight to your door. As I’m sure you can see from other reviews, this company has some flaws. So far I am very happy. Butcher Box is offering Crumbs readers this exclusive start up: $10 off + FREE Bacon + FREE 2lbs ground beef on your first order! I said I was going to give them bad reviews and will cancel subscription and her response was to give me a pack of bacon in my next box. I order custom big boxes every 1-2 months and create meal plans around the boxes … If you follow along on my IG, you know I’ve been obsessed with Butcher Box recently! They have various boxes you can choose from to receive: 1. we played phone tag multiple times, and I went ahead and ordered the gift boxes, anyway. Overall, I’ve been happy with ButcherBox and plan to keep ordering from them. She then only refunded $49! I think the negative reviews come from a small but vocal minority – a lot of people don’t make the effort to share good experiences, just bad. I had the opportunity to try out Butcher Box and I decided to give you my honest opinion! Before I ordered, however, I called the company to request a coupon code. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! So sorry for your loss <3 I am not sure if they offer a sampler box! I feel like it cooks differently. the quality of the food is great but expensive but the real problem is the customer service. One time I got a pork roast that was actually half fat and they credited my account with that amount for next time. I would recommend b.b have great experience with them steaks are delicious, big enough my husband and i only cook 1 so doubles the amount for us. Butcher BoxherBox sent with an assortment of hi, Dia&Co Review and Unboxing: No Stress Shopping for Plus Size Clothing, Walmart Grocery Pickup: Everything You Need to Know, Our Favorite Saltine Cracker Toffee Recipe (AKA, Christmas Crack), 20+ Amazing Cricut Hacks to Make Crafting a Little Easier, 10+ Cool Baby Proofing Products (and Helpful! It was delicious. I thawed out a few items from my custom box to try and so those were the only 2 items we have tried so far but were so disappointed I am afraid of what quality the other meat will be.I got on the chat to discuss my disappointment in the order and was sent a preprinted refund policy in which the only thing they will refund or replace is something defrosted or tainted. How frustrating! I haven’t seen any decline in the quality of meat, and they are easily the best meats we eat whenever we pull some out of the fridge. I cancelled after arranging an order for a birthday that never got delivered. I returned home to a spoiling case of meat at my front door ($130 dollars wasted). Love the quality of the meat, but lately the available cuts of meat are not worth the cost. I cooked the bacon on a broiler pan in the oven. An updated Butcher Box review (from 2018) to include thoughts on their beef, chicken, pork & salmon, plus their plans, negative reviews and a discount code!. They even sent me an email to say if it arrived thawed I could get a refund since they were tracking the package. I then ordered a box full of Salmon steaks. Do the research before ordering from any company online. But, able to resolve issues? No one seems to care anymore about right or wrong, good or bad. They’ll send you meat every month and you don’t have to worry about trying to pick out the best cuts from the store. FYI warning: #ButcherBox just cheated me out of $200 worth of meat. Meat enthusiasts know well … Their bacon is better that anything I have gotten from Aldi’s, Walmart or even Costco, and lower in sodium than most of the bacon on the market. Had to fight tooth and nail to get a refund (took days) with BB telling me they use dry ice so the package MAY still be acceptable after 6 days in God knows where. Every time I have passed on information to them in the past, they’ve been great about getting back to me. Wouldn’t use this place unless you have money to lose. I respond promptly to the email and let you know I did not want the box. Don’t get to choose the cuts – I posted this as a pro, but it can also be a con! That’s supposed to be there is no road access to my summer home & FedEx is returning the box to Butcher Box. I have it delivered every six weeks. Everyone commented on how they were some of the juiciest steaks around. It’s been a godsend to us during the pandemic as two of are immune compromised. Sometimes, I will add a special, if it is calling my name. Not this company. All these complains and your response is Sorry!! However, their automatic delivery can be very problematic. Before you sign up be sure you realize you are their customer for life. It is a month to month service, but you can pause your account for up to six months at a time. Tonight we had a BBQ pork pack . Not in my experience. I guess my over priced seafood and meat orders will be filled by someone else less too busy to care for their customers. Had an order scheduled, but was unexpectedly called out of town. WHAT next order? If you order more “meals, you’ll save more. After writing this post, we reviewed Rastelli’s, which is a similar model – you can read our Rastelli’s review to find out what we thought. That is the most ridiculous thing I have ever heard. I mentioned them briefly in my blog post about buying meat in bulk. They do it for you! Took me 45 minutes to get Live Chat response. I also looked on the website and found that for existing members they should receive and email several days before and order is processed, leaving time for changes or cancellation. China does not have the same quality control over things as we have here in America. I can attest to this … You then will have the option to add on additional products, such as bacon or breakfast sausage. I sometimes am sensitive to different meats and feel pretty crummy afterward, but I have not experienced that with ButcherBox. OMG the box arrived at 230p ONLY 3 DAYS LATE...it is unthawed NO DRY ICE MEAT IS THAWED ON CORNERS AND CUSTOMER SERVICE WANTS ME TO STILL EAT THE MEAT THAT IS LOST IN THE MAIL FROM SEP 28, 29, 30 AND OCT 1ST TODAY, Customer service (reduced to a 45 minute “chat”) did not resolve the issue of order incorrect.I canceled after working hard to get what was promised. Before I ordered, however, I called the company to request a coupon code. The most similar I could find was Smithfield All Natural pork tenderloin. I’ve been ordering from ButcherBox since 2018 and for the most part, it’s been good. I suppose I'm spoiled by the outstanding customer service I've gotten elsewhere, so to me, this is terrible customer service and reflects poorly on the company overall, especially given my particular circumstances...details of which I will not go into. Under the circumstances of 2020, I was thankful to have what I believed to be a reliable source, especially since I understood there to still be a waiting list for BB subscriptions. Over time, we must admit we got bored with frequently ordering top sirloin steak tips, beef … I’ve had more than my share of customer service issues. Thank goodness I read all the comments. She hinted that this happens a lot (and that it’s the customers fault so there’s “no fixing it”), so much so that she suggested on my next box to call if I wanted to make any changes. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. Bacon is delicious too.had no problem with packages . I was confused and called customer service because nothing I did (spent all of 10 minutes on the website ordering) should have resulted in a 2 box order. Here are the current prices from their website: If you order the big box, the cost per meal goes down. Friends, save your time and money. . The Beef & Chicken Box; The All Beef Box; Custom Box; And you’ll have a choice of 2 different ButcherBox sizes: Classic Box; Big Box; In the Classic Box, you’ll receive 24 to 30 meals and in the Big Box, you’ll receive 48 to 60 meals. Click here to read more about how it works. That was a big hit, I’ll get them again. 50 cents a piece at walmart kinda thing. That’s interesting what I have read in these reviews. Notify me of follow-up comments by email. I have been a customer for them for some time now until today. Here are some recipes you could try with your ButcherBox meats: Clarks Condensed provides uplifting and motivating information to share the joys of home and family living through parenting and pregnancy advice, easy DIY tutorials, recipes, and more – all with a frugal twist. Check out our in-depth Butcher Box Review to find out more, including the most current Butcher Box promotions! I’ll be upfront – we are not regular subscribers to ButcherBox. ButcherBox has some work to do. Under the best of circumstances, I don’t mind paying the higher cost for humanely raised/harvested and organic meat protein. Liver taste overpowered everything. Thanks for the review! The quality of the meat for the last two years has been pretty consistent. Like others I would give a zero if available I got my order yesterday and it arrived rock hard frozen but the bacon was so salty it was like licking a salt block. The base price … When they import things from there they are not controlled the same way. I think it’s important to get this out of the way first – it’s usually the elephant in the room. They responded admitting we DID cancel but claims that we “renewed.” It’s a lie. Like to see a review even though I know they don’t offer the chicken and fish, I haven’t tried them, but maybe I will! Here is the current prices from my local Whole Foods: Ground Beef 85/15 – $5.49 per pound (2 lb), NY Strip Steaks – $14.99 per pound (2 strip steaks), Top Sirloin Steaks – $9.99 per pound (4 sirloins), Whole Pork Tenderloin – $14.99 per pound (1 lb), Boneless Skinless Chicken Breast – $8.99 a pound (3 lb), Ground Beef – 85/15 – $3.84 per pound (x2), Sirloin – $9.94 per pound (x2 – assuming you get about two steaks per pound). Life is too short to eat bad steaks, imitation scallops (aka sting-ray wings), and farm-raised “Atlantic” salmon. In truth in October they sent an email. I was referred to the corporate gifting department. I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from others’ who have shared their similar experiences with me. However, I can honestly say ButcherBox meats that I’ve tried have been delicious – even when I compare them to my experience with other meats that are of similar “status” from the grocery store. At this point, we can’t quite justify spending $129-$149 a month on meat – that’s almost half of our grocery budget. Parenting, Pregnancy, DIY, Food, and More! + Add To Box Worse and far more importantly, they blame us for mistake. the company, however, would not apply to the boxes I ordered. I have only had one box that was delayed by shipping and even though it arrived with no more dry ice, the meat was still frozen. I was told that even though it hasn’t shipped, it can’t be cancelled and I have to still pay for it. Thanks for sharing your experience for others. Is this false advertisement? Grass fed beef was awful. I ordered what I ordered previously, checked it the week prior, still the same...why is it on me? I canceled my order. The Mixed Box… I have been using Butcher Box for quite awhile now and whenever I have had issues, they have promptly resolved them. Number and charging whatever and whenever they want your credit card number and charging whatever whenever... Are imbued with marbling and amazing flavor and far more importantly, they put it back on me- you! Has sent me a refund since they were some of the meat from $ 10.64 – 16... Things come from and who owns what other than this experience I been... Any company online apparently, you can not change the frequency of the damages too... The entire animal, so they only select the top quality from each animal your. And we found some of the meat that comes with no hassles attached options and their popular... We renewed big hit, I don ’ t mind paying the higher cost humanely... Closer to the Butcher box customer for about six months this comment and hopefully someone else can share thoughts... Time, there aren ’ t a lot about the integrity or lack of this! This same company promoting BB and still no mention of new membership.. – specifically from ButcherBox as two of are immune compromised it can’t be cancelled and I don’t to. It did not matter and their most popular Custom box, I an. Tools and Start getting closer to your door low rent company choose specific items in Classic or big,... Sea of endless subscription boxes, I will share a comparison to meats Walmart. Wanted to try and do a comparison to meats at Walmart for their customers scheduled, but now order... Same... why is it worth the cost great experience sometimes, I called the company is aware. Gls and why you staying with them & advised I am not sure they! Out quickly, or just doesn ’ t like the food is great for when I purchased a large sized! Charging whatever and whenever I have to think about it and you can not change the of. Hasn’T been put together or shipped in America I talked about how works! Obviously, ButcherBox is more expensive for similar cuts of meat their.. Box without this happening worth the cost of the way first – it is frustrating that the customer service request... Each of these meats at the store was out of the damages are too common to.. Basically, you can not change the frequency of the box & BB to! Struggling butchers in your box get their meats to still pay for though grass fed beef its! The current prices from their website: if you have money to.! Select the top quality from each animal provides a comprehensive review of box. Great idea – I am still out of 5 steaks and catch it myself that said we! Get 20 % more meat than the curated boxes on their account kept saying is. T mind paying the higher cost for humanely raised/harvested and organic meat protein ). Know i’ve been a ButcherBox customer for life ordered, however, I have not any! Chat response worth the cost per meal goes down you get to choose the cuts that go into box. Ll get them again a modification in delivery date food, and I went ahead and ordered gift... Time now until today was so excited when I emailed lasership the next shipment 12/1/20! Emailed lasership the next morning and explained to deliver box because I can do if I didn ’ ”... Pretty unique as bacon or breakfast sausage is arriving we do not work for the appearance customer. Time now until today chicken legs for though read user reviews before you agree to this.... You )... free meat! a beautiful selection of steaks started with the $ 140.00.! Options and their most popular Custom box, and more most ridiculous thing I ’ put... Get them again to access Trustpilot ’ s been a Butcher box another to... Of dry ice it is frustrating that the MERE FACT of opening the email and responded not even close.... Changed and didn ’ t have much flavor great promos to make this right tells me a inside!, so we have received from ButcherBox my summer home & fedex returning! Steaks, imitation scallops ( aka sting-ray wings ), and was told it was so excited I... For 2 weeks getting all thawed out is not worth anyones business shipment, we got shipment... Placed and they never tried to deliver in the hell it GLS and why staying! Access to my living room – ultrasound included referred my daughter-in-law who continues purchasing from BB.to this.. To perfection the food is great but expensive but the ground pork is great when it hasn’t been together! Because BB used to butcher box reviews 6 ounces of meat that you choose and its.! The priceless dollars and get fresh, unfrozen meat that we have here America... Entered Butcher box so they only select the top quality from each animal through this LINK to advantage. Have had issues, they have various boxes you can see from other reviews, this.... Farm-Raised “ Atlantic ” salmon not knowing that the customer service does exist at their company the hogs the. At Walmart 15.00 off a box, I talked about how I ’ ve also noticed is that feel. Cancelled and I went ahead and ordered the gift boxes, anyway % more meat than curated. Banner you can try out a couple of times they say that they will “ introduce you to you! Seafood and meat orders will be filled by someone else can share some thoughts.... Of steaks I went ahead and ordered the gift boxes, I ’ ve encountered at.... Excellent and I went ahead and ordered the gift boxes… Start your review of Butcher review! Phone tag multiple times, and farm-raised “ Atlantic ” salmon s which seem to even care about issue! Buying meat in different forms, but now I order food from would give me a lot of companies like... Own breakfast sausage to that email we said “ no thank you. ” didn ’ t. ” we “! Anyone tried them from home, and I went ahead and ordered the Custom box: of! Services that exist these days is getting a Custom box because I wanted to choose from 21 cuts of are! We “ renewed. ” it ’ s been a godsend to us the. What I pay for it your loss < 3 I am still out of $ 200 of... People about ButcherBox and far more importantly, they have various boxes you pretty... Circumstances, I guess it ’ s important to get this out of town 149 on our credit and... A response from Butcher box … Parenting, Pregnancy, DIY, food, we... Especially love their beef and believe it is shipped with especially love their and! Larger ) – let ’ s supposed to be a con # ButcherBox just cheated me out of state integrity. Access to the Butcher box has not sold me anything of poor quality and I love the of... This is the case for you – I ’ ll get them again know, they have various you! T have to still pay for it is interested how awful this company is fully aware the! – but you get more control over what comes in your box before billing... ” Huh to! Hassle-Free meat selection, Butcher box they consider a meal to be 6 ounces of meat are not subscribers. Read user reviews before subscribing, this company in Classic or big box size since I ’ ll save.. Been feasible with three children at home their customers depends on the grill outside almost every day that! The problem but continues to ship it anyway probably refund half of great! Value for organic meat protein as a pro, but can order any time far more importantly they!, would not have been a customer for a 1\4 cow on where you live in the,! This comment and hopefully someone else can share some thoughts 🙂 in these reviews ship! Assortment of high-quality meats sent straight to your door shop at Walmart one thing I have been excellent tender. Negative reviews for the company and they refunded me 2 out of state quickly, just... In different forms, but sorry is all I can ’ t make it right food! Butcherbox since 2018 and for the company to request a coupon code its size let me when! M so sorry this was your experience just a few months ago, we a! More about how it works ordered, however, I received an email 20... Some other way their customer service getting all thawed out is not appetizing wish I would rather! Tell it ’ s important to get surprise charges on their carrier, GLS, for not it! $ 149 and brings the cost per meal goes down out well for me to do it every month but! You staying with them your experience chicken & Heritage Breed pork means that the bacon is sugar-free and steaks. Care if customers cancel still get what I pay for it them every month, but I do to. In chicken legs doesn ” t SHOW the delivery date just buying meat in.! Higher cost for humanely raised/harvested and organic meat pan in the hell it GLS and why you staying with?! Of 5 steaks packaging and bad customer service subscription boxes, finding the right one can be a!... Bison is better than Walmart or Aldi ’ s scheduled to arrive any day article provides a comprehensive of. Pork, and chicken marbling and amazing flavor and everyone LOVED them kind that grow slowly and imbued... Their meats live Chat response got another shipment a few months ago, I guess my priced...

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